Bidflyer Labs Ltd. ("Fareplace", "we") is committed to protecting the privacy of its users ("you"). This Privacy Policy explains how Fareplace collects, uses, shares, and protects information when you use our website (the "Website"). By using the Website, you agree to this Privacy Policy.
1. General
Fareplace provides a marketplace platform for airline companies (the "Platform") that helps them unlock new revenue streams by offering additional products and pricing combinations during booking (the "Services"). The Website provides information about the Platform and Services and lets users request a demo or contact Fareplace for support.
2. Collecting Information
This Policy covers information collected through your use of the Website. We may automatically collect non-personal information such as session duration, content accessed, frequency and scope of use, operating system, browser type, and information about your computer and internet connection.
We may also collect information that identifies you, including your full name, job title, email address, company, and website ("Personal Information"). We collect Personal Information when you voluntarily provide it, including in the following situations:
a. Book a Demo
When you request a demo, we collect the name, job title, email address, company, and website address you submit so we can provide a relevant demonstration of our Services.
b. Contacting Us
When you contact us about the Platform, Services, Website, this Policy, or another matter, we collect the information you submit so we can respond to and manage your inquiry.
3. Use of Information
We use Personal Information for the following business purposes, and more than one purpose may apply at the same time:
a. Providing Requested Services
- To provide the Services you request or contract to receive.
- To provide technical and professional assistance regarding the Website and Services.
We process this information when necessary to perform our agreement with you.
b. Improving and Developing Services
- To improve the Website and Services and understand feedback.
- To review and improve the information presented on the Website.
- To improve business administration and compliance with internal policies.
- To conduct surveys, research, feature testing, analysis, audits, and troubleshooting.
We process this information based on our legitimate interest in improving the Website and Services.
c. Maintaining a Safe and Secure Environment
We may use information to verify identity, prevent unauthorized or illegal activity, improve Website security, conduct security investigations and risk assessments, and address activity that may breach our terms or applicable law.
4. Disclosure of Information and Transfer of Data
We do not intentionally disclose Personal Information to third parties without permission except as described in this Policy or as permitted or required by law.
To perform our contractual and legal responsibilities, we may share Personal Information with affiliates, subsidiaries, service providers, and individuals who help operate, market, manage, or maintain the Website. These providers may be located in other countries. We require providers processing information on our behalf to apply appropriate privacy and security safeguards and to use the information only for the purposes we specify.
We may transfer information in connection with a merger, consolidation, sale of assets, corporate division, or other fundamental corporate change. We may also disclose information when required by a valid legal obligation, inquiry, search warrant, subpoena, statute, or court order, or when necessary to investigate unlawful activity, security breaches, or threats to Fareplace or others. The relevant Israeli supervisory authority is the Israeli Privacy Protection Authority.
5. Your Rights
You may request access to or correction of your information at any time by contacting us at info@fareplace.com.
Depending on your jurisdiction, including in the European Union or European Economic Area, you may also have the right to request rectification, object to direct marketing or certain legitimate-interest processing, object to automated decision-making in applicable circumstances, request erasure, or receive your information or ask us to transfer it to another organization where applicable.
For Website information, Fareplace is generally the data controller. We will make reasonable efforts to respond to eligible requests.
6. Notice to California Residents
This section applies to California residents under the California Consumer Privacy Act, as amended by the California Privacy Rights Act. Subject to applicable eligibility requirements, you may request information about the categories and specific pieces of Personal Information collected, the sources of that information, the business or commercial purposes for collection or sharing, and the categories of third parties with whom it is shared.
We do not sell Sensitive Personal Information or share it for cross-context behavioral advertising. We may need to verify your identity before acting on a request, and an authorized agent may submit a request on your behalf. We aim to respond to a verifiable request within 45 days, with a possible extension of up to 90 days when permitted.
We will not discriminate against you for exercising your rights. Unless permitted by applicable law, we will not deny goods or services, charge different prices or rates, provide a different level or quality of service, or suggest that you will receive different treatment because you exercised your rights.
7. CAN-SPAM Act
For commercial email, Fareplace agrees to use accurate subject lines and sender information, identify advertising when required, include a business address, monitor third-party email services for compliance, honor unsubscribe requests promptly, and provide an unsubscribe method in each applicable email. To stop receiving future emails, contact us at info@fareplace.com.
8. Cookies
We may use cookies and similar technologies to understand how visitors use the Website, improve the experience, and remember preferences. Information may include pages visited, time spent, and general access location. You can change your browser settings to reject or remove cookies, but some Website features may not function fully as a result.
9. Opt In or Opt Out
You control whether you receive information from us. To stop receiving information or opt out of a feature, contact us at info@fareplace.com. We will make reasonable efforts to comply, although it may not always be possible to completely remove or modify information from all databases or servers.
10. Links to Other Websites
The Website may link to other websites. This Privacy Policy does not cover websites, companies, or individuals that Fareplace does not own or control. Please review the privacy policy of another website before providing it with Personal Information.
11. Data Security
We use industry-standard physical, technical, and administrative safeguards designed to protect the confidentiality, integrity, and availability of Personal Information. Access is restricted on a need-to-know basis and safeguards are periodically tested and updated. No security measure is perfect, and transmission of information to us is at your own risk.
12. Data Retention
We generally retain information no longer than necessary to provide the Website and for reasonable business and lawful needs. If you withdraw consent, we will erase Personal Information unless it is needed to establish, exercise, or defend legal claims or is necessary to provide the Website.
13. Children’s Privacy
The Website is not intended for children under 18, and we do not knowingly or intentionally collect information from children under 18.
IF YOU ARE UNDER 18, YOU MAY NOT USE THE WEBSITE UNLESS PARENTAL CONSENT IS PROVIDED AS REQUIRED.
14. Questions Regarding This Policy
If you have questions about this Privacy Policy or the practices described above, contact us at info@fareplace.com.
15. Revisions and Modifications
We may revise or modify this Privacy Policy at any time. When we do, we will update this page. Please review it periodically to remain informed about our current practices.
16. Governing Law and Jurisdiction
This Privacy Policy is governed by the laws of the State of Israel, without regard to its choice-of-law rules. Any claim or action arising from or relating to this Policy will be submitted to the competent courts in Tel Aviv, Israel, to the exclusion of other jurisdictions.